Business & Tech
Say Bye to Wal-Mart Greeters
Wal-Mart announces phasing out an iconic employee role—those store greeters who issue friendly hellos and play double-agent regarding merchandise return and possible shoplifting. Will you miss them?
Wal-Mart founder Sam Walton fought for years to get people greeters positioned at the front of each entrance of his retail stores, but now customers have to say a slow and sure goodbyeto the 32-year run of those greeters.
This week, news is spreading throughout business circles about greeters being phased out.
An article about this topic in Huffington Post on Wednesday stated Walton first stumbled onto a greeter at a small Walmart in Louisiana in 1980. The greeter explained to Walton he had a "dual purpose: to make people feel good about coming in, and to make sure people weren't walking back out the entrance with merchandise they hadn't paid for."
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YOUR TURN: What's the most interesting interaction you've had with a Wal-Mart greeter? Or most interesting thing you've seen a greeter do? Please share your memories in the comments' section at the end of this article.
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